Privacy Policy

Sigma Trade Hub Privacy Policy

Effective Date: 05/20/2026

Sigma Trade Hub (“Sigma Trade Hub,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

This Privacy Policy explains how Sigma Trade Hub collects, uses, stores, processes, and protects information across our websites, procurement systems, AI systems, communication systems, operational platforms, automation systems, integrations, and business services.

By using Sigma Trade Hub services, you agree to this Privacy Policy.

1. Information We Collect

We may collect:

Names
Company information
Email addresses
Phone numbers
Billing information
Shipping information
Procurement requests
Uploaded documents
Supplier information
Operational information
AI workflow information
Technical information
Device information
IP addresses
Communication records
Analytics data
Automation logs
CRM and operational data

2. How We Use Information

Sigma Trade Hub may use information for:

Procurement operations
Supplier coordination
AI implementation
Automation workflows
Customer support
Operational management
Delivery coordination
Communication services
Analytics
Fraud prevention
Service improvements
AI-assisted workflows
Billing and invoicing
Compliance
Security monitoring

3. SMS and Communication Policy

By providing your phone number to Sigma Trade Hub, you consent to receive:

SMS messages
Voice calls
Emails
Operational notifications
Customer support communications
Delivery updates
Procurement updates
Appointment reminders
Marketing communications where permitted

Message frequency may vary.

Message and data rates may apply.

Reply STOP to unsubscribe from SMS communications.

Reply HELP for assistance.

SMS consent is not a condition of purchase.

Sigma Trade Hub does not sell or share mobile opt-in information with third parties for marketing purposes.

4. AI Systems and Automation

Sigma Trade Hub may utilize:

AI systems
Automation systems
Retrieval systems
Vector databases
AI agents
Machine learning systems
Analytics systems
Communication systems
Workflow automation systems
Semantic search systems

Information may be processed, indexed, analyzed, classified, summarized, retrieved, transformed, or routed using AI-assisted technologies and operational systems.

AI-assisted systems may generate inaccurate or incomplete outputs. Users remain responsible for independently reviewing AI-generated outputs before relying upon them.

5. Third-Party Providers

Sigma Trade Hub may utilize third-party providers including:

Cloud providers
AI providers
Communication platforms
CRM systems
ERP systems
Hosting providers
Analytics providers
Payment processors
Messaging providers
Automation platforms
Logistics systems

Third-party providers operate under their own policies and practices.

6. Data Sharing

Sigma Trade Hub may share information with:

Suppliers
Logistics providers
Technology providers
Payment processors
Cloud providers
Communication providers
Operational partners
Legal authorities where required

We do not sell personal information or SMS consent information for third-party marketing purposes.

7. Data Retention

Sigma Trade Hub may retain operational records, communications, invoices, AI processing logs, procurement records, uploaded files, support interactions, automation logs, and business records for operational, legal, compliance, backup, analytics, and security purposes.

Retention periods may vary depending on legal obligations, operational requirements, dispute resolution, security requirements, and compliance obligations.

8. Security

Sigma Trade Hub implements commercially reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no internet-based platform, communication system, AI system, cloud environment, or data transmission method can be guaranteed completely secure.

9. Cookies and Analytics

Our systems may utilize cookies, analytics tools, and tracking technologies to:

Improve user experience
Analyze performance
Support operational analytics
Optimize workflows
Improve marketing effectiveness
Support automation systems

Users may manage cookies through browser settings.

10. Client Responsibilities

Customers remain responsible for:

Data accuracy
Legal compliance
Uploaded content
Consent collection
Human oversight of AI systems
Operational decisions

Customers represent they possess lawful authority to provide submitted information for processing.

11. Changes to Privacy Policy

Sigma Trade Hub reserves the right to modify this Privacy Policy at any time.

Updated versions become effective upon posting.

Continued use of services constitutes acceptance of updated policies.

12. Contact Information

Sigma Trade Hub

Website: https://www.sigmatradehub.com

Email: info@sigmatradehub.com